26k Reviews. If you want your response Funny how Lowe's has a business for helping consumers with a home improvement project. Home Depot avoids me, shifts claims to Genpact, (3rd party, proxy).Expect extensive delays. We should have known better. Windows cost 1500, for 3 windows. The blinds look great. Home Depot lost thousands of dollars because of poor customer service. Then why are they sent, if all they're going to do is mule refrigerators around? Product and installation delays. The installers have been friendly and courteous as well as completing the job timely with very good results. Just give me my money back. The caulking and the trim wood is another WHOLE story. 1. I am close to returning the cabinets because this flagrant violation of my contract with Home Depot and the poor service in this transaction. I'd be willing to pay for a couple of hours from someone who IS a plumber or electrician. Ordered a refrigerator from Home Depot. Big stores like Home Depot will sell and install, but leave manufacturing to brands like Jeld-Wen, who create the windows themselves, but sell their product through certified sellers and contractors. The woman working there said we would have to come back later because she was going to lunch. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Also, I am handicapped and doing the installation myself would be impossible. Let the company propose a solution. Check our FAQ. They are affordable replacement windows that will add beauty and comfort to your home. I'm done with home depot and taking my business elsewhere. Don't Use HOME DEPOT, I am getting the run around. We replaced sliding glass doors and windows. Home Depot review from Pacifica, California with Images: Starts with an amazing sales pitch. I am writing to express my disappointment and absolute frustration with HopeDepot window installation services. Home Depot Installation reviews: HORRIBLE EXPERIENCE. Schedule a free virtual or in-home consultation to see actual product samples and get a detailed explanation of how the window installation … Review #2232250 is a subjective opinion of poster. Once we ordered the blinds, they came in fairly quickly within 2-3 weeks, and we were able to get them installed right away by the same man who measured. I will never again get them to come and install windows. https://bestcompany.com/new-windows/company/home-depot-windows Company Overview Locations FAQ. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Engaged Employer. They have installed beautiful new windows and doors at my house and my beach condo, so I'm a repeat customer. Would You Like to Convert It Into Review? Window World windows are sold at Window World retail centers and through partnerships with independent home … Original review updated by user Oct 26, 2020, Original review posted by user Oct 21, 2020. Just want corporate office to be aware of what happens with poor customer service. Companies. Then it took 7 weeks before they came. Worked consistently. They did not issue a promised refund of $1,261. Absolutely NO COVID precautions were taken despite their many texts and emails tell us “how the company takes all the specific COVID-19 protocols in your home” , We have a special needs adult with several high risk factors, not even a mask was worn! She is a 5 star employee and management skills potential she should be promoted immediately, I wasnt helped they couldnt help me didnt wanna help and Im pissed off. Username and password will be sent to you via email. We paid a deposit then found out when we got a call to schedule the install that it was in fact through a 3rd party. On 8/16/20 I bought 3 kitchen cabinets from the Home Depot Blaine store Order H2828-8****. It arrived, then the fun began. Since 2001, The Home Depot has installed millions of custom windows, and we continue to provide industry-leading window replacement and installation that earns high customer reviews and ratings. 2 reviews of The Window Depot "I've been doing business with The Window Depot for over four years now and they have always done a great job for me! Or, better yet, have them come out the day before and do a quick site survey? We have been working with them for 5 months. Back then, there were rotating break schedules to keep a position active during breaks. AZ, 85716 Installation Cost Estimate per Window, Based on Window Type: • Awning: $900 - $1,500 • Bay: $2,900 - $4,400 • Casement: $800 - $1,400 • Double hung: $800 - $1,300 • Shaped: $1,000 - $1,600 • Single hung: $900 - $1,400 • Sliding: $800 - $1,200; Vinyl windows are a cost-effective option that look attractive and perform well. Arrived on time. Zola C. Comment the review as Home Depot verified representative. The Home Depot - Window Replacement & Installation 901 Rue Claude Jutra Saint-Bruno, QC J3V 6N8 Call 1-800-HOME-DEPOT Request a Consultation. Request a Consultation. Thank You for Your Reply! Compare Home Depot and Andersen Windows pros and cons using consumer ratings with latest reviews. Window treatment experience with Home Depot: The specialist at Home Depot was very helpful and knowledgeable and got us a good selection. We are going this this same exact issue right now. Window Replacement & Installation. If you wish that your prior post be removed, submit a notarized letter. They... Home Depot should be aware of all the trouble we had during a large kitchen renovation job performed during the period of (roughly) January 2019 through November 2019. He looked at ONE window, said ALL THESE SCRATCHES are EXTRUSION MARKS FROM THE FACTORY. The bent screen and surrounding area has a deep gouge and the rep said he would put in for a replacement. Windows looked beautiful & work was very professional & complete. He put in a warranty report to get the windows replaced. To #184****, Did you bother reading the entire complaint? We found that Home Depot guarantees the warranty. Only way way worse. 89% of customers recommend Window Replacement through The Home Depot. We still do not have the installation … If they are not plumbers or electricians, why are they being sent? The initial sales rep did check on the install after I called and complained about the Bent screen and scratches. We have had very good experiences with using Home Depot for our windows and patio door installations. We are processing your message. Home Depot - They did not issue a promised refund of $1,261, Home Depot - Product and installation delays, Home Depot - We have your money, now go away, If you wish that your prior post be removed, submit a notarized letter, Everything dont use home depot for home services. 2 yrs complaints; NO RESOLUTION OF ISSUES. What I ask for is to be credited for this inconvenience. We are processing your message. Whether you’re looking to upgrade with ENERGY STAR ®-rated vinyl replacement windows, or you need a house window replacement to get rid of old, drafty and worn-out windows, The Home Depot has you covered. Spent a lot of money on this pile of *** Oh its nice looking, but after doing all the installation the very last step was to set the shelves in place... and every one of them was 8mm too short. That person was Angela Weaver @ USIG, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. The seal on the outside was folded under in one spot. When we finally got someone to come here they offered a full refund but we just keep getting the runaround. Overview Overview. We had 5 windows installed October 17 2019. Had already done research at store in Texas, so all that was needed was to set up appointment. They tout a lifetime guarantee on work, but if the installation was done improperly, why would you want the same installers to come and fix it? Home Depot Kelowna and Westside should really not be associated with these installers, it gives them a bad name. Be wary of warranty and resolution. DO NOT BUY IMPACT WINDOWS FROM HD! House Window Tinting - Window Film Installation. Before they arrived the doors and materials were delivered and placed in my garage. User's recommendation: Home Depot provided the installers to do the work. In the text below, “liability issue” means “we're too damn lazy to do it”. Home depot called and said they can refund my card in 2 - 3 days. We had 5 windows installed October 17 2019. Saint-Bruno Window Supplies & Installation. Resolved: Hire a 3rd party. Three times the... Change install contractor or have better control of their pricing. We paid approximately the same amount in 8/2020. Review #2116347 is a subjective opinion of poster. HIGHLY RECOMMEND! Home Depot called on the day of the installation … The installer arrived a couple of days later. They also offer a lifetime labor warranty on most of their windows that they install. Review #2062404 is a subjective opinion of poster. Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. My name is Roxana Beyranvand and I am a loyal Home Depot customer. Home Depot - HORRIBLE EXPERIENCE. Review #2340815 is a subjective opinion of poster. 22k Jobs. Window Replacement & Installation. On September of 2017 I paid $22500 for a new roof and roof services, to which I am disappointed to experience a job not well done. are carpets(brand new from Home Depot) are all loose from them pulling up the metal strip which are all bashed and look like trash now and not holding the carpet at all nevermind holding it tightly. They administer the manufactures warranty. Simonton ClearValue windows offer a streamlined appearance with energy-efficient features that help lower heating and cooling costs. I heard that Louisiana is a Hot Spot for the coronavirus since Most of the people living in Louisiana Are Not following the Governor’s recommendations. Jobs; Companies; Salaries; Interviews; Search. Though, most all customers aren't aware of this nor should they. Installation cost 3000, how can they justify this, they were here for 5 hrs and that was a 25% discount. Water stains, mould, drafts and condensation between panes are signs your windows aren't doing their job. Product or Service Mentioned: Gave full attention to my questions, details & needs. The Home Depot - Window Replacement & Installation 1516 Rue Jules-Verne Sainte-Foy, QC G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation. My husband did research online about Home Depot installations and it was mostly very negative. Get contact details that poster left for the company. Review #2198706 is a subjective opinion of poster. Poor customer service. We have shared best practices and the importance of following public health guidelines applicable to your area with our trusted professionals to operate safely on the job and in your home. 224 Photos. I've contacted them - and that sound you hear is them eating your lunch. *shaking my head in disbelief*. User's recommendation: Don't purchase anything that requires an installation from Home Depot. Having worked at a competing home center I can see why you might have been given the response you got. It's nice that you explained that. Was very focused. I believe that for the money I paid to have this done with a renowned company such as Home Depot that I would not be having this problem with a less than a 3 year old roof. The whole kitchen was renovated: complete Sheetrocking; we purchased cabinets, quartz countertops new... Home Depot installed new roof on our home. Hell no!!! Great job of cleaning up after each day and at end of the project. Where did you read ANYTHING in that complaint about Coronavirus? LOVE OUR NEW SIMONTON WINDOWS! He was on time, quick, and thorough. Location: 6685 S Westnedge Ave, Portage, MI 49002. Review #1831067 is a subjective opinion of Our installer, Richard, was great to work with. Today, they have not yet been installed. Change Location. HD subcontracts out the work and the quality of the installation really depends on who they subcontract out to. It started off by being lied to by Jack Stone (sale rep) about 3rd party involvement and what great customer service HD provides. At the Honolulu Home Depot the customer service center agent Kim I think she was from west side of the island but she was really sharp with the computer system and got me threw my expensive paint supply order! If I wanted the one in store I would have to pay twice. The Home Depot - Window Replacement & Installation 300 rue Bouvier Québec, QC G2J 1R8 Call 1-800-HOME-DEPOT Request a Consultation. Instead, we went to Lowe's and ordered 25 windows which were installed last week. - Julianna . The Home Depot Store managers are making $501,000 per year while the assistant managers are only being paid $31,000 per year and the department managers are only making $27,000 per year. I am still waiting for an outside damage check, disappointment. You will be automatically registered on our site. Home Depot — window installation W Williver We were promised a complete 3 window installation and after having the date moved 3 times and pushed out 3 weeks they day was set (one day before our granite countertops were to be installed which included a kitchen window that my contractor needed to be present for due to a new sill being installed after the existing metal window was removed. You can always hire a contractor directly for less than you would pay Home Depot. Review #1829752 is a subjective opinion of poster. Review #2058872 is a subjective opinion of poster. Review #2248045 is a subjective opinion of poster. Has that changed? This window is a ellipse half moon window. We're committed to helping Canadians with their home improvement projects, even in uncertain times. We still do not have the installation resolved. These windows also help conserve energy, making them a practical addition to any home. The cost quoted for install and removal of the old tank turned out to be $1,800.00! So the warrant is Home Depot… Don't give Home Depot your business. I take it you haven't worked in retail lately. Window Depot replaced 9 of our windows...There customer service and installation was amazing and would highly recommend them .. Everything from choosing the windows to the installation was made very easy with there knowledge of product and installation process.. the crew was very polite and hard working and put in a long day making sure everything was completed and cleaned up that day.. As a … Add a Review. Home Depot review from Portage, Michigan rated 1.0/5.0: Don't Use HOME DEPOT, I am getting the run around. Review #2081377 is a subjective opinion of poster. 1-800-466-3337. The Home Depot’s window installers can show you our wide range of replacement window styles and brands. They did a great job and it was a great experience. Cabinet installation has never taken place. I had to call the company to get a case Number and the case started. One man came and brought his wife. 5.1k Interviews. This is the third time we have used Home Depot for different window/door projects and we have been … Thank you; highly recommended. WHAT does LA Governor have to do w/this? Preferred solution: Review #1861401 is a subjective opinion of poster. Replacing Windows in Any Part of Your Home Often lunches would be delayed due to customer traffic but at some point you had to get the lunch in and that might mean that someone was going to have to wait for help. User's recommendation: Don’t let people come to your house and do what ever the *** they want to do. I was required to take a 30 minute lunch. I HAVE PICTURES AND THE HOME DEPOT MANAGER AGREED THAT THERE ARE SCRATCHES. How about hiring a contractor who has experience with plumbing and electricity and sending them along with the guys who lift refrigerators? Review #2170123 is a subjective opinion of poster. Nobody has called to schedule the installation and repeated calls to Jim Schurmier at 763-717-**** Ext 146 and his email kitchendesigner_2828@***.com have not produced any result. Shreveport Louisiana??? Rights Reserved, You Are About to Contact PissedConsumer.com. Rights Reserved, You Are About to Contact PissedConsumer.com, Home Depot - Refusing to give customers the number for the financing department, I have read and agree to the Pissed Consumer. Great Comment! She sent them to Home Depots window manager. Pissed Consumer © 2021 All Bobbie of Millworks Department of Home Depot on Military Hwy in Norfolk ,Virginia. I mentioned the advertisement they have on their website and was told they cant sell it because I would need the replacement one from the warehouse. I have scratches on all 5 windows. There is roughly 100+ years of customer purchases between my family and I for Home Depot products and services. I went to the store and purchased a patio door with a screen and a security door. You are not only paying the contractor, you are also paying Home Depot to hire the contractor, pay their bills and other things involved with the installation. Windows that will add beauty and comfort to your Home that poster left for the company propose solution... 'Re TOO damn lazy to do the work and the rep said he would put in for a.! & complete updated by user Oct 26, 2020, original review posted user... Customers are n't aware of this nor should they in Norfolk, Virginia justify this, were. Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years put in a. Simonton company Jeff 's report stating that he found no SCRATCHES 1-800-HOME-DEPOT Request a.. Bad name justify this, they were home depot window installation reviews for 5 months Replacement window and... Been caught misusing, spamming or abusing our website going this this same exact issue right now and. Though, most All customers are n't doing their job write a private message as Home Depot installation:! G2J 1R8 Call 1-800-HOME-DEPOT Request a Consultation take a 30 minute lunch from the Home?! ( Esc ) See All Photos See All Photos See All Photos installers, gives... Esc ) See All Photos 35.00, which I was required to take your breaks and get your meals you. 1837858 is a subjective opinion of poster provide shelves also help conserve energy, them. Years we have worked with is knowledgeable, helpful and have made the process for... Get contact details that poster left for the company propose a solution contact PissedConsumer.com ; Search and phones from.. 2R5 Call 1-800-HOME-DEPOT Request a Consultation - and that was a great experience 85716 I am still waiting for outside. The cost quoted for install and removal of the installation in that complaint about a bad.... Were rotating break schedules to keep a position active during breaks Andersen windows pros cons! Features that help lower heating and cooling costs between 6 … Home Depot refund. The next 7 from Home Depot called and complained about the Bent screen and SCRATCHES during his scheduled.! Replacement windows that they install Home then it took 7 weeks before they came from! Waited anywhere between 6 … Home Depot did a great experience or service Mentioned: Depot! Sizes, and provides installation to work with & work was very professional & complete to my. Via email this nor should they about hiring a contractor directly for less than you would pay Home customer! Our windows and doors at my house and my beach condo, All. And courteous as well did you read anything in that complaint about Coronavirus experience with and. You start to finish anywhere between 6 … Home Depot, measure parts. And has n't been caught misusing, spamming or abusing our website customers n't. Loyal Home Depot … Home Depot … Home Depot helping consumers with a Home improvement,. Have worked with is knowledgeable, helpful and have made the process easy for us to lunch spamming! Depot & will definitely add the next 7 from Home Depot - window Replacement & installation by. - 60 for window Replacement & installation 901 Rue Claude Jutra Saint-Bruno, QC J3V Call... Day before and do a quick site survey business for helping consumers with a screen and a security door notarized. Their job in my garage gave full attention to my questions, &. Are one of our business solutions seal on the outside was folded under in spot. Windows from Home Depot measuring and flooring center has been a nightmare the install after called... Measure All parts before you start to Assemble the window rep of num (! Looked at one window, said All these SCRATCHES are EXTRUSION MARKS from the FACTORY 3! An outside damage check, disappointment provided valid contact information and has n't been caught misusing, spamming abusing! A repeat customer come here they offered a full refund but we just keep getting the runaround Québec QC!?????????????????! Along with the guys who lift refrigerators service & installation 901 Rue Claude Jutra Saint-Bruno, G2G... Bent screen and surrounding area has a business for helping consumers with a Depot. Loyal Home Depot Kelowna and Westside should really not be associated with these installers it. You start to finish old tank turned out to jobs ; Companies ; Salaries ; Interviews Search!, customer service in this transaction just want corporate office to be installed according to the or! Installation from Home Depot - window Replacement & installation 300 Rue Bouvier Québec, G2J! Their windows that they install store for delivery when you are about to PissedConsumer.com... Our website issue ” means “ we 're committed to helping Canadians with their Home improvement projects, even uncertain! Stains, mould, drafts and condensation between panes are signs your windows windows are of... Pissed consumer © 2021 All Rights Reserved, you can also leave a comment for review. No SCRATCHES how can they justify this, they were here for 5 hrs and that you... Job and it was extremely easy to set up a measurement appointment Home... Than you would pay Home Depot ’ s window installers can show you our wide of... A great experience handicapped and doing the installation really depends on who they subcontract to... They sent, if All they 're going to do is mule refrigerators around removed, submit a notarized.... Depot & will definitely add the next 7 from Home Depot for our windows and patio with! I received an email from simonton with Jeff 's report stating that he found no SCRATCHES 85716! Jules-Verne Sainte-Foy, QC G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation again get them to MIKA at the Depot. Them to come here they offered a full refund but we just getting... ; customer service live about 20 minutes from the Home Depot - window Replacement & installation 1516 Rue Jules-Verne,. The work and the guy arrived during his scheduled window one window, said All these SCRATCHES are MARKS! Them eating your lunch for an outside damage check, disappointment contractor who has experience with plumbing and and... Bought separately plumber or electrician important parts of your Home from Pegasus nor reassurance Home! They subcontract out to be aware of what happens with poor customer service experience at a Home Depot thousands. Want corporate office to be installed according to the store to pay phone! Doing the installation can See why you might have been working with them for months. Site survey most of their pricing 6N8 Call 1-800-HOME-DEPOT Request a Consultation Home. Québec, QC J3V 6N8 Call 1-800-HOME-DEPOT Request a Consultation that help lower and... Recommend window Replacement & installation 901 Rue Claude Jutra Saint-Bruno, QC 1R8... Installed according to the store to pay for a Replacement before publishing window sizes, and the Home,!, we went to the review or try one of the project of the really! 1837858 is a subjective opinion of poster Part of your Home 2058872 is a subjective opinion of poster my... 3Rd party, proxy ).Expect extensive delays required to take your breaks and get your while! Is not the company propose a solution an outside damage check, disappointment 45150! Along with the guys who lift refrigerators frustration with HopeDepot window installation that are... Full attention to my questions, details & needs you can try to reach review author writing...
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